Customer Churn Dataset

customer_id,tenure_months,plan,contract,seats,monthly_spend_usd,logins_last_30d,feature_adoption_score,support_tickets_90d,payment_failures_12m,nps_bucket,discount_applied,label C100001,48,business,monthly,97,17599,22,83,0,0,promoter,false,retained C100002,6,pro,monthly,8,713,7,34,0,0,passive,false,retained C100003,45,starter,monthly,5,137,22,69,0,0,promoter,false,retained C100004,32,pro,monthly,17,1307,22,78,1,3,promoter,false,retained C100005,22,pro,monthly,13,1085,0,26,0,0,detractor,false,churned C100006,36,starter,monthly,5,139,6,45,3,0,detractor,false,churned C100007,24,pro,monthly,22,1572,3,22,0,0,passive,false,retained C100008,38,pro,annual,4,296,26,91,0,0,promoter,false,retained C100009,4,pro,monthly,10,818,2,18,4,0,detractor,false,churned C100010,36,business,annual,119,21110,10,49,0,0,detractor,true,churned C100011,21,starter,monthly,4,118,10,28,0,0,detractor,false,churned C100012,2,starter,annual,2,55,24,74,0,0,promoter,true,retained C100013,14,pro,monthly,24,1875,25,93,0,0,promoter,false,retained C100014,7,pro,monthly,6,479,22,68,0,0,promoter,false,retained C100015,15,starter,annual,1,28,17,65,0,0,promoter,false,retained C100016,25,business,monthly,103,21368,0,2,0,0,passive,false,churned C100017,20,business,annual,72,13553,3,26,0,0,passive,false,retained C100018,41,business,annual,73,15346,21,57,0,0,passive,true,retained C100019,27,business,annual,112,20280,5,34,0,0,passive,false,retained C100020,20,business,annual,79,14887,9,53,0,0,detractor,true,retained